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Managing Meltdown and Controlling Chaos

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"This is a book no one who cares about the survival of their business can afford to miss."

A unique book on building the resilient organisation in the world of disaster recovery and business continuity when brand reputation is lost for whatever reason.

 

A 'must have' read - not  just for the professionals, but for all those serving in global business as well as students of international management priorities, practice and process.

Read more on this new book...

Watch this space in the coming year.
 

Corporate Excellence

"A Framework for Success"

The success secrets of top business leaders as revealed to LYNDA KING TAYLOR.

"...Everyone of us can profit by these studies and learn from them. Only open minds and an ambition to be the best will enable us to survive in business."

Sir John Harvey-Jones MBE

Corporate Excellence 2000

       LKT's reputation was further strengthened when she was invited to write about her work in the book Quality: Total Customer Service, in the prestigious UK Sunday Times Business Skills Business Skills series. Following unparalleled success, the book was acclaimed as the authoritative source of reference in its field and Lynda was commissioned to produce its sequel Quality: Sustaining Customer Service, which quickly became another best-seller.

Corporate Excellence In The Year 2000 and its accompanying audio book saw some of the UK's most innovative chief executives and business leaders discuss with Lynda the criteria they regarded as being critical for future success. This book remains required reading for business students, teachers, trainers , consultants and managerment - and Lynda hopes to upgrade it over the coming year. If your organisation would wish to be part of the sequel please contact Lynda at LKTLondon@aol.com
or phone her dedicated UK office mobile on +44 (0) 7775 658 067

She outlined the future strategies and customer relationship management of organisations such as Asda, Hanson, Diageo, Hilton International, Whitbread, Marks & Spencer, Granada Group, Halifax Building Society, and others, as they came to terms with changing consumer and customer demands.

In the Foreword to her book, the captain of industry & trusted leader, the late Sir John Harvey-Jones MBE - who was Britain's first 'reality TV entrepreneur and a former chairman of chemical giant ICI, wrote of Lynda's work "Every one of us can profit by reading these studies and learning from Lynda's work. Only open minds and an ambition to be the best will enable us to survive in business ."

LATEST NEWS:

Lynda is currently working on a further book covering her work experiences in the fields of retaining & regaining competitiveness, customer relationship management, and recovering service and reputation when disaster or catastrophe strikes. 

Using her global experience in managing critical incident, and in partnership with worldwide organisations working for business continuity management and disaster recovery professionals,

" Managing meltdown and controlling chaos "

is due for release and is also destined for multi media publication. For more details click here.

Harper Collins "...we like Lynda's style - the vim, vigour and total accessibility"

 


For more information e-mail:
For more information e-mail:
LKTLondon@aol.com

or call Lynda on her dedicated UK office mobile +44 (0) 7775 658 067


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