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What the clients say:

In 2017, Lynda spoke at a Policing conference for Salford Professional Development who spoke highly of the outcome: 'We wanted to say thank you Lynda for kindly speaking at our Future for Safer Communities Policing conference - our delegate feedback and evaluations rated you highly. 'Excellent' was a much used word about you & your presentation, and we would recommend you for any Policing/Community speaking engagement. You are not only a joy to work with but so knowledgeable on the subject, & we look forward to having you speak at our future events'.

The Gulf newspapers who attended Lynda's seminar in Dubai, quoted 'Lynda is inspirational, funny, extremely communicative, and most noticeably, a dynamic speaker. She is a first-class leader in training and motivating professionals in the realm of customer service. She not only teaches but inspired companies to do their best when dealing with clients. She was an unparalleled success'.

North East England - Women in Business Conference. The Managing Director of the Conference event organisation REM Ltd said:" As a conference organiser, I could not have made a better choice for an inspiring and motivating speaker than Lynda King Taylor (LKT) to address a business conference held in the North East. Lynda joined, Prue Leith, Patsy Bloom and Penny Hughes to speak to over 100 prominent business figures on a wide variety of subjects. The panel session at the end of the day proved to be a huge hit and Lynda's vibrant personality prompted rave reviews from the majority of delegates. I would have no hesitation in booking LKT for any event that required a speaker who would make an audience sit up, think and enjoy."

The Performance Trust: after a major conference of multi disciplines:
"Her [Lynda's] view of customer service was strong, controversial and thoroughly grounded in reality! Every word she said at this international event has not only proved true but come back to haunt UK business. A 'must have' speaker for any
business wanting to improve its performance.
" -Ken Tombs, Director of the Senior Management Team, the Performance Trust.
(The European Foundation promoting performance improvement and brokering understanding between stakeholders and partner organisations)

VideoArts - One of the world's leading training providers.
"Lynda's launch presentation for our new e-learning business was wonderful'. - As ur MD added... "Lynda is a natural presenter, inventive and full of good ideas with strong messages based on real experience. Also, as we know from Video Arts own world leading products, a touch of humour really does make those important points stick."

BT and AT&T International telecoms services provider to multinational companies said of Lynda King Taylor on her call-centre management & staff development input: "We are absolutely delighted with Lynda's work and her total professionalism in delivering."

BAA plc
"LKT gives clear messages on how to run a successful business in the modern world and she has shown how simple rules have helped companies on the road to corporate excellence. Lynda's scope is certainly impressive."

BAE Systems
"Your session was the most highly rated of our international customer symposium ... we do appreciate the energy you put into your presentation. 'Inspirational' was a much quoted reference in the feedback..as our Chairman said, 'Great!'"

BIBA - British Insurance Brokers Assoc
Last year Lynda King Taylor addressed two major annual conventions of some 1000 delegates from the financial services industry. The British Insurers Brokers Associatino [BIBA] and the LIA - the UK's leading professional association for all those who give and support personal financial advice. The Chairman of BIBA said of Lynda's speech at their annual conference in Belfast "We endeavour to bring to our Conference high quality speakers whose presentations can broaden our delegates vision and help them in the leadership of their businesses. Lynda’s presentation certainly fulfilled that objective and was very well received".

EPIC - Ex Police Officers in Industry & Commerce conference "Tremendous show, hugely appreciated by audience. Excellent presentation"
Special Contingency Risks, Willis Group

Delegates and Committee feedback: "A breath of fresh air - tremendous speech"

'A polished professional'

"Exceptional experience, and thoroughly entertaining with it'"

"Great presentation, with lovely touches of humour'"

Life Insurance Association's Convention
- their Chief Executive said: "Lynda’ speech at the LIA conference in Birmingham was brilliant. She certainly didn't pull any punches or as they say ' miss the target and hit the wall.' Our audience thought her presentation was superb "

LIA - further feedback from their Chief Executive on Lynda's successful work for them can be found at Latest LIA news. Discover how, as their CEO said: “Lynda helped rescue our 20+ year Annual Conference which had successive years of falling attendances. Lynda faced quite a challenge, however the end result of her first class efforts, energy and total professionalism, made it our best attended conference for years”

BUPA - the largest UK private medical insurance cover group
"She only had an hour's slot at the event at Manchester United, but we could have listened to her all day."

European Study Tours
"Our 'Future in Europe' - Seminar for almost 4000 of the crème of 5th and 6th formers at the Palais de Congres, Paris was the best programme yet … Thank you for your excellent presentation on UK business successes in Europe - the student audience certainly enjoyed your enthusiastic delivery."

Executive PA Magazine & THE TIMES - Crème de la Crème Annual Conference"Delegates were extremely motivated by your enthusiasm, understanding and energy. You struck just the right chord, reassuring delegates they are a vital part of their organisations and pinpointing ways to be more effective for their managers."

Hilton International - the Hotels Group.
"Whilst agreeing with our overall mission, she was always prepared to question our means of getting there. So much so that even the most cynical of our staff members were won around by her approach to managing change. 'A triumph'".

Harper Collins - Book Publishers
"...we like Lynda's style - the vim, vigour and total accessibility"

Hobsons plc
"Thank you so much for a super presentation - well judged and achieving exactly what we hoped for - motivated, stimulated and enlivened delegates, ready for the challenges of their various roles."

IKEA - AL FUTTAIM Trading Group, UAE
"It's been great to be part of your programme. In my task ahead as Customer Service Manager, I would love to be guided by you. Let me thank you for this enriching experience and I look forward to a continuing dialogue with you."

Kwik-Fit - their CEO Sir Tom Farmer said:
... 'Lynda, you can't get better!'

LABC Services (Local Authority Building Control)
"It was a pleasant change to hear a "management expert" give a presentation that was relevant and specific to our business rather than deliver an "off the shelf" presentation". - LABC National Business Development Director

Local Authorities BC Convention Feedbacks "Lynda is to be thanked for providing a presentation that was thought provoking, entertaining, engaging and most important relevant. Her understanding of what makes our organisation tick was very impressive". - Chief Building Surveyor London Borough of Harrow

"The presentation was impressive. I left feeling that I had not done something wrong in my past life to be burdened with so many difficulties and hurdles to overcome. The positive way Lynda put across the notion of 'get on with what your dealt with' by comparing our organisation with others that are more well known and have considerably more difficulties, allowed us to put ours into perspective". London District Surveyors Association

"I must say, again, how impressed I was with the enormous amount of positive feedback LKT generated following her presentation at LABC Convention . It certainly got tongues wagging, to say the least! "
Editor SiteLines (the magazine for the industry)

L'Oreal
"Thank you for speaking at our European Portfolio Congress. Your comments made a strong impression on the delegates, and we had very positive feedback one Salon took away 3 of Lynda's ideas to immediately change their business for the better."

Meetings Industry Association
"Thank you for starting the day at our Autumn Convention in such style. Your Keynote Address set the tone for the rest of the day and the end result was 'the best Autumn Convention ever".

Metropolitan Police Service, London
"A great association - Lynda and the MET!" - It has been an inspiration to see such commitment Her experience with commerce, combined with her knowledge of policing, makes her training approach unique … She has fire and drive … A breath of fresh air carrying high respect particularly with operational officers.

NATIONWIDE Building Society, UK
"LKT addressed a one day event of our senior technical managers on ' Surviving in Today's Business Environment ' The audience responses at the end of her programme were all rated highly & included comments such as : "My spirit has been lifted by her day with us" : "The day was informed, interactive and innovative" : "We were kept focussed: its forced us to listen: forced us to think - and it was interesting to see the approaches of other companies from outside financial services" : "She's certainly told me how I have not to be afraid to change" : "It's so easy in this job to get bogged down in the technical stuff and its been good to have Lynda help us to refocus on delivering extra to our customers" : "We took time out to refresh and Lynda has made a difference."

Roche
Please accept our very sincere and heartfelt gratitude for your excellent customer service. We have had so much super feedback on how much the nurses enjoyed your talk. I know that several were committed to going into their units and asking those questions (you raised). We really do appreciate all the energy you invested into ensuring your session was a success, so many many thanks"

Rotary Club of London
"Our audience ranging from small businesses, entrepreneurs, retailers to Ambassadors found Lynda 'captivating' and showed just how exciting women can be in business."

Scottish Enterprise- one of the world's leading economic development agencies. Scottish Enterprise asked Lynda to make a presentation at their major awards evening for 'Investors in People'. A large business audience heard Lynda give - as Scottish Enterprise endorsed – an "entertaining and thought provoking presentation, receiving extremely positive feedback. Our entire team and audience felt the evening was a great success. Lynda made an excellent contribution".

Scottish Equitable plc
"Lynda was perfect for what we needed on day one of our UK conference her content and delivery scored the highest marks."

Shell UK
"Lynda was first class: she helped us to move forward when we were standing still, and showed what we needed to put in place to improve customer service. She made people want to be part of the team."

South African Airways
"Excellent ability to tailor her programme for all our diverse audience and to promote the airline and its objectives at all levels. As popular as ever on her 7th repeat visit."

Sutcliffe Catering (Granada Group)
From the Boardroom..."you are lots of fun and loads of substance!"

Thames Valley Enterprise & Business Link - (Government bodies)
"First rate work - an excellent ambassador for Investor in People."

The Royal Borough of Kensington and Chelsea, London
"What a star! You really were fantastic. Many people said how much they enjoyed your session and how stimulating it was."

Texaco Group
"Invaluable in broadening the way we delivered customer service, particularly in our service stations' … A creative force able to communicate at all levels of an organisation."

Toyota and TNT in the UAE (sponsors of LKT’s Emirates conferences).
"We will certainly bring Lynda back & sponsor her again. Her programme was so successful for all our staff from dealers to drivers, sales to secretaries, also our senior managers gave special praise.

T- Systems T-Mobile Conference Feedbacks "I would like to thank you for your presentations at the Staff Forum. The feedback we have got has been very good indeed and, of the responses, Lynda's part appeared to be very well received and helped lift spirits, as well as reinforce the strong customer messages from our Managing Director".
Head of Marketing & Communications T-Systems UK

"A very inspiring woman"
Staff Forum feedback

Waitrose UK Retail outlets and part of the John Lewis Partnership - (JLP)
"Lynda, Thank you for helping to open our eyes in Waitrose and the JLP."

Chartered Institute of Public Finance and Accountancy (CIPFA) CIPFA is the leading UK accountancy body for the public services providing education and training. They invited Lynda as keynote speaker to their major annual conference. With more than 95% of the large audience giving her "excellent" and "very good" feedbacks, one Director of Finance and Resources from a major UK NHS Trust said Lynda's presentation was "shock, awe and totally captivating"

For more detailed information on Lynda's speaking engagements click here